Relax Pack Privacy Policy

Our privacy policy statement demonstrates our deep commitment to your privacy rights.

Your information will only be given when required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with judicial proceedings, court order, or legal process served on our Web site.

Since we gather certain types of information about our users, we want you to fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement describes what information we gather, how we use it, disclose it, and how to correct or change it.

The information we collect on the site is to help us understand and better service you, our customers. We collect information throughout the site in a few different ways. This information falls under our privacy policy.

Newsletter
We ask for contact information such as name and email address, if a user wishes to subscribe to our newsletter. Should a user wish to discontinue receiving our newsletter, they may simply opt-out at anytime.

Registration
A user must first complete the registration form. Registration requires contact information such as an email address and name. This information is used to contact the user about services on our site for which an interest has been expressed. It is optional for the user to provide more detailed information, such as location and interests so we can provide more detailed information. Once you have registered, you will automatically receive our newsletter unless you opt-out.

Placing an Order
When a user places an order online through our secure order form, we need contact information such as name, email, and shipping address as well as credit card information (credit card number, expiration date) and a phone number. This information is needed to bill the customer for the order they purchased. All user information for profiles are stored on a secure server should the user wish to purchase again and not have to fill out all the same information.

Credit card information is deleted immediately after processing and never stored on our servers after your purchase.

Recommend a Friend
If a user wants to recommend our site or a product to a friend we require the friends name and email address to tell them about our site. This information is not stored nor do we use your friends email address for any email campaigns whatsoever.

When you visit our website
We use log files to collect information such as IP address, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, and we log the length of time of your visit and the number of times you visit and purchase from us. We keep this information for our internal use to better our site for you. This information is not tied in with your personal information and never shared with anyone.

Our site uses cookies
A ‘cookie’ is a piece of data in the form of a small text file containing a unique string of letters and numbers that is stored on the user’s computer to remember information about a visitor’s surfing. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following your Internet browser help file directions.

Cookies are used to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart.

If you turn off cookies you will be unable to access the website.

User Feedback/Inquiries
Users have the ability to contact Relax Pack, LLC and provide us with their comments. Relax Pack, LLC does not retain personal information included in feedback or inquiries for any purpose other than to respond to the user.

Other Circumstances
From time to time, Relax Pack, LLC may sponsor sweepstakes, contests or other events that require the collection, processing, and storage of individual contact and demographic information to be used for the event. Relax Pack, LLC may also co-sponsor these events along with other companies but the user's individual contact and demographic information will not be released to non-participating organizations without the user's consent. The Relax Pack, LLC will require that co-sponsors of such events uphold the privacy and appropriate use of the user's information.

Correct/Update Policy
Relax Pack, LLC offers users the ability to correct or change the information collected on our site. Users simply need to login and click on "Edit Profile". The original information will be visible and users may now edit any information they wish. Once the changes are made, users must hit the "Save and Continue" button to update the database. Users may change this information at any time and as often as necessary. Users who are experiencing problems or who have any questions about how our services work can contact us.

Notification of Changes
If we change the use of personally identifiable information, we will post the new information in our privacy policy published on our website.

Password
In order to login to Relax Pack, LLC and access your personal information, you are required to have a combination of password and email address. You are responsible for keeping your password confidential. Do not share it. These unique identifiers are used to protect your personal information and ensure the security of your account. It is important that you remember your login information.

Contact Information
Contact us with any questions that you may have regarding this Privacy Policy.